Challenge: High Alert Volumes and Limited Ability to Scale
A leading global payments firm was overwhelmed by escalating false positives in their screening processes, but lacked the flexibility to tune for real risks. With continued growth expected, the firm anticipated a surge in manual screening demands that would far outpace their operational capacity.
They needed an adaptable, forward-looking partner to deploy AI-powered solutions that could help boost productivity and automate repetitive tasks.
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Solution: Sigma360’s AI Investigator Agent and Advanced GenAI Capabilities
By leveraging Sigma360’s AI Investigator Agent and advanced GenAI capabilities, the firm was able to
utilize the power of AI-assisted screening.
Through a proof of concept exercise, the AI Agent automated manual alert clearing by 93%, enabling the firm’s analyst team to scale their compliance confidently while retaining high screening accuracy.
Proof of Concept Process:
- Test Data Integration
We began with a data set of unique entity and individual names provided by the firm. - AI Agent Optimization
We then optimized and tuned the AI Agent specifically for the firm’s needs, working to minimize false positives and implementing rules for automated alert closure. - Intelligent Screening
The AI Agent was deployed to screen all generated matches in real time. - Transparent and Explainable Decisions
The AI Agent broke down screening results by match strength and potential risk, with transparent and explainable decisions, giving the firm full visibility into how the AI arrived at each conclusion. - Verified Accuracy
Sigma360’s Risk Intelligence Experts reviewed and verified a sample of the AI’s decisions, confirming the accuracy and reliability of the process.
Sigma360’s AI-powered solution delivered significant gains in accuracy and efficiency, enabling their analyst team to focus on real risk without compromise.
Impact: Regained Focus, Empowered Analysts, and Financial Growth
This proof of concept empowered the firm to pursue growth with renewed confidence. The firm:
- Regained Focus and Control: The AI Agent successfully parsed all matches, cutting 93.3% of false positives, enabling analysts to zero in on real threats.
- Empowered Their Analysts: By automating the review of easily cleared alerts, the team’s workload was reduced, freeing time for higher-value tasks and strategic risk management.
- Prepared for Financial Growth: With projected savings of up to $1 million annually, the firm eliminated manual hurdles and built a scalable compliance foundation.
